PLEASE READ FIRST: We are currently having difficulty contacting customers with Yahoo mail.
Please do NOT email us using a Yahoo address (eg., or

Additionally, some of our email notifications are being diverted into Spam folders. If you have not heard from us regarding your order, please check your Spam folder.

To ensure that you receive all notifications in a timely manner, you should add "" to your email 'whitelist'.

Whitelist instructions: Gmail  Hotmail  Outlook

To contact us by email:

Send us additional or corrected information regarding your order:

Make a general comment, suggest an improvement, share a success story, make a complaint or ask for a refund:

NOTE: Due to an overwhelming response to our site, ICGS no longer offers free email support for inquiries NOT relating to your eligibility for Italian citizenship or requests for the current status of your order(s). You can post your question on ICGS' Message Board for free.

To contact us by regular mail:

Canada (Main Office)
ICGS c/o Donald McLean
220-2080 Quingate Place
Halifax, NS, B3L 4R9

ICGS c/o Sig. Donald McLean
Piazza J. Monnet, 21
31044 Montebelluna (TV)