You only pay full price if we successfully deliver your certificate!
To start each certificate search, we require a deposit of US$20.
If, for whatever reason, we are not able to retrieve your certificate, you pay nothing further!
If we do find your certificate, we will require a second payment of US$40 before we release it.
You may request up to 2 additional copies of each certificate free of charge when you order.
Please Note: If you make a mistake with your order, or if you otherwise change your mind, you may request a full refund of this deposit within the first 30 days after your order. After this time, the deposit becomes NON-REFUNDABLE.
When you submit your request, you will be asked to provide the following details:
Using the information you send us, ICGS will prepare a written request on your behalf and mail it to the appropriate Italian city's official archives.
The response time varies from city to city (over 8,000 in Italy), but in most cases, we receive requested certificates within 6-8 weeks. If there are mistakes in the information you send, we will likely receive a notification of No Records Found.